TWI consists of three standardized programs that teach the essential skill needed by all supervisors and team leaders, regardless of their industry. These programs are:

• Job Relations

• Job Instruction

• Job Methods

Participants attend class for 2 hours each day for 5 consecutive days and then return to the workplace after each session to apply the techniques learned. Each participant must select a current workplace situation and demonstrate to the class how they applied the 4-step method to address that situation. Class materials include pocket reference cards for daily use to keep the improvements coming after the training has been completed. Small class sizes of from 8 to 10 people keep everyone involved to maximize learning.

TWI "J" Programs:

• Job Relations Training (JR): Teaches supervisors and team leaders how to build positive employee relations, increase cooperation and motivation, and effectively resolve conflicts as they arise.

• Job Instruction Training (JI): Teaches supervisors and team leaders how to quickly train employees to do the job correctly, safely, and conscientiously.

• Job Methods Training (JM): Teaches supervisors and team leaders how to produce greater quantities of quality products in less time by making the best use of the people, machines, and materials now available.

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